AnnoTracker

Frequently asked questions

Can't find the answer? Write to us at hello@annoone.com.

Getting started

How do I get started?

Create an account with the company name, your name and your email. Then add a customer and a project, and invite your team. It takes a few minutes.

Do I need a card to try it?

No. The trial is 14 days and needs no card.

Can I move time from another system?

Yes. The import reads CSV files and pasted rows, for example exports from Harvest, Toggl, Clockify or Excel. You see everything before it is saved and can undo the whole import.

Can I belong to several companies?

Yes. With one login you choose which company you work in, and you can have different roles in different companies.

Time sheet

How do you report time?

In the week view you type hours straight into the cells, and in the day view row by row with a comment. It also works on the phone and with the Chrome extension.

Can time be changed afterwards?

Yes, within the rules you set: for example always, or a number of days back. A locked month cannot be changed.

Can an admin report for someone else?

Yes. Owners and admins can choose a person in the time sheet and report or correct time for them.

Is there a timer?

Yes, in the Chrome extension: start when you begin and stop when you are done, and the time is filled in.

Reports and billing

What reports can I make?

Internal reports for yourselves and external ones for the customer, with period, customer, project, people, grouping and columns. Download them as PDF or CSV.

Can I round billed time?

Yes. Choose for example up to the nearest quarter per row or on the total, for the whole company or per project. Worked time is always kept exact.

Can I change a report before the customer gets it?

Yes. In a draft you hide, merge and adjust rows. The time sheet is not changed by that.

Security and data

Where is our data stored?

On a server in Germany, inside the EU. Each company's data is kept apart, and we never sell data.

What is a passkey?

A way to log in with Face ID, Touch ID, Windows Hello or a security key instead of a password. It is safer and faster.

Can we get our data out?

Yes. Reports can be downloaded as CSV and PDF, even when the account is read-only.

Price and payment

What does AnnoTracker cost?

€4 per active user and month, excluding VAT. Paying for a year costs €40 per user. Everything is included.

What happens when the trial ends?

You choose a subscription to continue. Without one the account becomes read-only, but no data is deleted.

Can we get a new trial?

No, the trial is once per company – even if the owner or the email address changes.

Custom domain

Can we use our own address?

Soon. You add a DNS record at your domain provider, for example for time.yourcompany.com, and we take care of the certificate. It is included in the subscription.

Try it with your team

Free for 14 days. No card needed.

Create account